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Hertfordshire Lead Provider
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At Knightingles, we firmly believe that our values define who we are and guide how we work. Our PARCK values—Professional, Attentive, Respectful, Caring, and Kind—form the foundation of our commitment to providing exceptional care. Each of these values connects directly to the Care Quality Commission (CQC) key questions in regulation, ensuring our services consistently meet the highest standards.
Explore each value in detail and see how they shape our everyday actions and interactions!
We continuously invest in professional development to ensure our staff are knowledgeable and skilled. Regular training sessions, workshops, and certifications help us stay updated with the latest practices and innovations in care.
This value aligns with the Safe domain. By prioritising professionalism, we ensure that our services are not only reliable and secure but also delivered in a manner that inspires confidence in those we support.
We encourage open communication and strive to create an environment where everyone feels heard. Regular feedback sessions, surveys, and one-on-one discussions are part of our engagement strategy.
We have established protocols that allow us to respond swiftly to requests and changes in care needs. Our team is trained to be agile and resourceful, enabling them to handle any situation with confidence.
This value embodies the Respectful domain. Our ability to act quickly and appropriately ensures that our services are always aligned with the needs of those we support, promoting a sense of security and trust.
We actively promote a culture of caring within our organisation. This includes providing emotional support, ensuring our clients feel valued, and creating a nurturing environment for both clients and staff.
Caring connects directly to the Caring domain. Our genuine concern for others helps build trust, enhances the overall experience of care, and promotes well-being.
We believe that small acts of kindness can make a significant impact. We encourage our team to practise kindness in everyday interactions, fostering a culture of positivity and respect.
Kindness reinforces the Well-Led domain. When our leadership embodies kindness and respect, it cultivates a positive atmosphere that benefits our entire team and those we serve.
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We continuously invest in professional development to ensure our staff are knowledgeable and skilled. Regular training sessions, workshops, and certifications help us stay updated with the latest practices and innovations in care.
This value aligns with the Safe domain. By prioritising professionalism, we ensure that our services are not only reliable and secure but also delivered in a manner that inspires confidence in those we support.
Read More...
We encourage open communication and strive to create an environment where everyone feels heard. Regular feedback sessions, surveys, and one-on-one discussions are part of our engagement strategy.
Read More...
We have established protocols that allow us to respond swiftly to requests and changes in care needs. Our team is trained to be agile and resourceful, enabling them to handle any situation with confidence.
This value embodies the Respectful domain. Our ability to act quickly and appropriately ensures that our services are always aligned with the needs of those we support, promoting a sense of security and trust.
Read More...
We actively promote a culture of caring within our organisation. This includes providing emotional support, ensuring our clients feel valued, and creating a nurturing environment for both clients and staff.
Caring connects directly to the Caring domain. Our genuine concern for others helps build trust, enhances the overall experience of care, and promotes well-being.
Read More...
We believe that small acts of kindness can make a significant impact. We encourage our team to practise kindness in everyday interactions, fostering a culture of positivity and respect.
Kindness reinforces the Well-Led domain. When our leadership embodies kindness and respect, it cultivates a positive atmosphere that benefits our entire team and those we serve.
At Knightingles, we are committed to living our PARCK values every day. Here’s how we make these values come to life in our organisation:
Each month, we highlight one PARCK value. Through team meetings, star employee awards, and news posts, we share stories of how our colleagues exemplify these values in their work, inspiring others to do the same.
We foster an open and inclusive environment where team members feel comfortable sharing ideas and feedback. Regular surveys and suggestion boxes ensure that everyone’s voice is heard and valued.
Our commitment to professional development ensures that every team member is equipped with the skills and knowledge necessary to uphold our values. We offer workshops, training sessions, and resources to support continuous learning.
We celebrate the achievements of our team members who embody our PARCK values, recognising their contributions in our monthly meetings and through internal communications.
Don’t just take our word for it—explore our testimonials.
The experiences of those we work with speak volumes about the quality and compassion of our care.