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Our Vision

We are driven by five key goals informing our operational focus

GOAL ONE:

Preferred Provider

At Knightingles Healthcare, we aspire to be the foremost choice for supported persons, carers, communities, and commissioners. Already recognised as one of the larger care providers in Hertfordshire, our aim is to be recognised as one of the UK’s leading providers, known for delivering compassionate, reliable, and innovative care services that improve the quality of life for those we support. Imagine a care service that anticipates your needs and goes above and beyond!

GOAL TWO:

Employer of Choice

We are committed to being an employer of choice, creating an environment where our staff feel valued, empowered, and rewarded. By fostering a culture of respect, recognition, and professional growth, we ensure our team members are motivated to provide the best care possible while enjoying fulfilling careers.

Employee Feedback

Here’s what some of our staff have said about what they enjoy most about working at Knightingles:

“Seeing the individuals we support develop and progress in their lives.”

“The open-door policy encourages growth, and I appreciate the opportunities for professional development, flexible work arrangements and open communication.”

“I enjoy meeting new people - different supported individuals with different needs - and interacting with stakeholders and different professionals. The best thing about Knightingles is I am proud to be part of a growing team.”

“Great teamwork, ability to learn new things and flexible working environment.”

“There’s a saying that goes: “It’s not where you work; it’s who you work with that makes a job worth going to every day.” At KHC, we are one big family."

“Though we come from different nationalities, I feel like we are united in what we do. Knowing that I have the support of my colleagues gives me the strength to deliver high-quality care.”

“Opportunity to progress up the chain—I appreciate that we are all offered a chance to grow into the next role. It keeps me motivated to stand out.”

“I enjoy working for Knightingles because of the community around us, you barely get homesick.”

“I appreciate the flexible nature of the organisation and how it is structured as a learning organisation, ensuring that all the training requirements for staff are met.”

GOAL THREE:

Culture of Learning

Learning is at the heart of our ethos. We believe in nurturing a culture that encourages continuous professional development, equipping our employees with the skills and knowledge needed to excel in their roles. Through training, mentorship, and opportunities for growth, we enable our staff to reach their full potential and deliver exceptional care.

GOAL FOUR:

Community Partnership

Collaboration with the community is integral to our mission. We work together with local organisations, families, and stakeholders to promote well-being and foster inclusivity. Additionally, we are dedicated to contributing positively to the environment by adopting sustainable practices and supporting community-driven initiatives.

GOAL FIVE:

Dynamic Work Environment

Our workplace is designed to inspire and motivate. By fostering a dynamic and flexible environment, we empower our team to adapt to the ever-changing needs of the care sector. This flexibility not only enhances job satisfaction but also ensures that we consistently provide the highest standards of care to those who depend on us.

EXPLORE OUR OFFERING

Why Choose Us?

Your advantage, our priority

EXPLORE MORE WITH US

Our Services

Find Out The Reliable Services We Offer

Head Office 24hr Line

07539 717920

Mail any question ?

info@knightingleshealthcare.com

Hertfordshire

Tudor House Court, 2A Letchmore Road, Old Town, Stevenage, SG1 3HU

01438 723209

Bedfordshire

Bridge House, 27-29 High Street, Biggleswade, SG18 0JE

01767 668886

Buckinghamshire

Unit 240, 100 Avebury Boulevard, Milton Keynes, MK9 1FH

01767 668886

Gloucestershire

Gloucester GL1

07563 145172

Have any question ? 07539 717920
Mail any question ? info@knightingleshealthcare.com
Hertfordshire Location

Tudor House Court, 2A Letchmore Road, Old Town, Stevenage, SG1 3HU

See What People Say About Us

Don’t just take our word for it—explore our testimonials.
The experiences of those we work with speak volumes about the quality and compassion of our care.

Swift and Compassionate Support in a Time of Crisis

Family member

I must thank you for your response in our hour of need. In a crisis one needs rapid and positive help, and that is what you supplied. Yesterday [carer's name supplied] did very well in entering a new house at a time of crisis and looking after [supported person name supplied] for the day, picking up jobs and keeping the house in order.

Enjoyable work environment

Experienced and Knowledgeable Staff

I generally get to see the same people, which is beneficial because it allows me to build strong relationships and understand their needs better. Consistency is important in care, and seeing the same individuals regularly helps them feel more comfortable and secure, and it allows me to provide more personalised care.

Family member is very safe with the carers

Supported individual

Family member is very safe with the carers, they are all well trained and very pleasant. They always use their Personal Protective Equipment (PPE) and are very careful.

Staff have good knowledge

Professional

I have supported Knightingles Healthcare in the past with writing and reviewing PRN protocols for their service users. I was impressed at the way staff at Knightingles Healthcare asked for support when it was required, rather than trying to muddle their way through. I met with a staff member from Knightingles Healthcare on Teams and we wrote the PRN protocols together. The staff member had good knowledge of the service user and their preferences. I provided the clinical oversight. More recently, they have contacted me again to review the protocols, which I will be doing with staff in due course.

Work-life Balance

Experienced and Knowledgeable Staff

Staffing levels are regularly reviewed to ensure they are adequate to meet the needs of the individuals we support. I have a manageable workload, which allows me time off to spend with my family.

I am very safe with them

Supported individual

I have 4 visits a day, always 2 staff and I know them well. They are trained, they know what to do and I am very safe with them.

A place to experience growth

Experienced and Knowledgeable Staff

I recently completed my Safeguarding refresher course, which I do on a yearly basis. Moreover, I attended a Safeguarding and Capacity training event in May 2024. I am working towards being the safeguarding champion.

It’s like having family around.

Supported individual

They always go that little bit extra and help me with things they don’t really need to as it’s not really part of their job. It’s like having family around.